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About Us

  

The philosophy of Hearts to Heal Home care is to give hope by showing Love and Support for a better tomorrow.  In 2016 Hearts to Heal Home Care was founded 

In Cleveland , Ohio and is a family-Owned business. The founders are sisters Born and raised in Cleveland, Ohio and have been involved in the healthcare field for over 12 years. With the home care needs of individuals going up over the years  , the sisters recognized the increasing need for quality in-home care.  The nurturing ways and passion to help others led them to Open their own agency.   

Mission

  The Mission  of Hearts To Heal Home Care is  to make a difference one home at a time. We provide high quality, client-centered and affordable Home Care services to our clients to assist them to lead dignified and independent lives in the comfort and safety of their own homes. Their individual needs are carefully assessed, understood and met through the selective assignment of qualified, trustworthy and compassionate personnel.

Vision

  • To be known and valued for providing the highest standard of in-home care services.
  •  To be the provider of choice in the community.
  • To be the employer of choice in the community.

Values

  

Our mission and vision will be achieved through the application of our core values, which include:

  • Keeping our client’s health, quality of life and well-being central in the design and delivery of services;
  •  Treating and interacting with our clients with respect, dignity, compassion, empathy, honesty, and integrity while recognizing and maintaining confidentiality of client information;
  •  Showing respect for all cultures, religions, ethnicities; sexual orientation, ages, gender and disabilities;
  • Recruiting, training and retaining competent staff; 
  • Valuing, supporting, recognizing and appreciating our staff who are our greatest asset;
  •  Nurturing a work environment that encourages personal enjoyment and enhances job satisfaction and performance through recognition and reward;
  • Developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations;
  •  Conducting our business in an accountable and responsible manner;
  • Adhering to the professional code of ethics of the Home Care industry; and,
  •  Applying continuous quality improvement measures throughout our Agency. 
  • Valuing Community Involvement , Positivity , & Team work